We are strongly committed to your right to privacy and to taking steps designed to secure your personal and financial information. To earn your trust and confidence in our commitment, the intent of this policy is to fully disclose our privacy practices to you. We will only use your personal information in accordance with this Privacy Policy. We encourage you to read our policy, as well as those of our partners, to understand what types of personal information we collect and how this information is used.

Your Consent

By using our site, you consent to the collection and use of your information as described in this Privacy Policy, which was last updated on October 27, 1999. Any changes to our Terms and Conditions will be reflected on this page so that you are always aware of the information we collect and how we use it.

What personal information we collect:

General. Our website and its partners collect personal information necessary to respond to your requests for our customized products and services and to allow you to use the resources available on our website. Personal information includes, but is not limited to: name, physical address, email address, phone number, age, and any other information that itself identifies or, when tied to the above information, may identify you as a specific individual. Our website and its partners also collect information related to your Genetic test, including dates and places, names, addresses and phone numbers of parties to be tested. Our website also uses order forms for you to request certain information, products and services. On such order forms, we collect your contact Information, financial information (including credit card numbers), and demographic information.

IP Addresses. When you connect to our website, we record your IP addresses and information on the type of operating system (e.g. Windows98) and browser software (e.g. Microsoft Internet Explorer and Netscape) you are using. This helps us to diagnose problems with our servers and for system administration. Your IP address is also used to help gather aggregated demographic information.

With whom your information is shared and how it is used:

When you provide information to oue website, the information is stored in our and some of our partners’ databases. This information is used by our website in accordance with our Terms and Conditions and by our partners in accordance with their policies. Information we collect is used to tailor your experience at our site. We also use such personal information to send you information and free promotional materials from us and some of our partners. Your contact information may also be used if it becomes necessary to contact you.

To allow you to use some of our features, information we collect will be shared with our partners. Information collected by us and our partners (for example, when you link to their sites or call a phone number provided by us) will also be shared with third parties. In addition, when you use a credit card to purchase goods and services through our website, your encrypted credit card information will be sent to an online credit card payment processor to authorize your payment. Although this Privacy Policy does not cover the information practices or policies of any such other entities, we intend to require that all of our partners agree not to use your personal information, except as fully disclosed to you or authorized by you. 

Any information we collect may be shared with advertisers on an aggregate basis. In addition, we may from time to time hire a third party to act on our behalf for projects such as market research surveys and contest entry processing; we will provide information to these third parties specifically for use in connection with these projects. Survey and contest participation is entirely optional. The information we provide to such third parties will be protected by a confidentiality agreement that will obligate the third party to use such information solely to complete the specific project.

In addition to the circumstances described above, we may disclose your information if required to do so by law, court order, as requested by other government or law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary or advisable. Necessary disclosure includes (without limitation) when we have reason to believe that revealing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

What choices you have over the collection and use of your information:

As a user, customer, you will occasionally receive e-mail updates from us about important functionality changes, special offers from us and our partners, new services, and other noteworthy news items about us and our partners. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, just let us know by replying to one of the e-mails with "Remove” in the body of the e-mail or let our partners know by following their instructions. Our site also provides you the opportunity to opt-out of receiving such communications from us and our partners at the point where we request information from you. Our website reserves the right to limit registration to those who will accept emails and to those who will provide the requested information. 

Our website also provides you with the ability to receive e-mail subscriptions to various services we provide. If you elect to receive such e-mail subscriptions, you can opt-out of receiving future e-mails by logging in to your account and following the appropriate links.

You have the ability to access, update or correct your information at any time.
You can view and/or update all of the information contained in our Genetic Website by following the appropriate links.

The security measures we take for the protection of your personal information:

All order information you provide to us and all information contained in your "Shopper Account" is transmitted using SSL (Secure Socket Layer) encryption. SSL is a widely used coding system that lets your browser automatically encrypt or scramble data before you send it to us. Transactions will not be permitted if your browser does not accept SSL encryption. Only authorized personnel from our website or its partners can decode this information, and such personnel will only do so in accordance with our or their Privacy Policy. In addition, to deter the theft of credit card numbers and other personal information residing in our system, we and our retail partners have installed secure "firewalls" and/or have implemented other security measures to help protect our systems against "hacker" break-ins. Additionally, all credit card numbers are encrypted in our system until either the customer or our website requires the information.

Of course, you may always submit concerns regarding our Terms and Conditions or our privacy practices to our General Counsel at: info@genetestlabs.com. We will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.